If your order is past before 12pm (Paris,FR), it will be shipped the same day with a tracking number
FOR OVERSEA (USA/CANADA/SOUTH AFRICA ETC...) : 5 to 7 Open days
FOR EUROPE : 2 to 7 open days according your localisation :
EUROPE (TAX 20%) : You will get free shipment from 119€ ordered
REST OF THE WORLD (EX TAX) : You will get free shipment from 140€ ordered. Unless you will get some shipment cost according to your country.
For cost reason, Express delivery is not yet available on carrier's step. However, if you need an express delivery, please don't purchase your order, contact us at : firstname.lastname@example.org.
We will give you the best price we can included your product + express shipment cost!
If your order is lost or not arrived in normal time, we make the necessary to find it. If it lost by the carrier, we send you another package to be sure that you get your order. In AXP company, the customer has to be happy and we will do the necessary for it.